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School supplier pack

Sub-processors used for schools

Every sub-processor and third-party service Squono uses, what data each one handles, where, and whether it is used for schools. Changes are announced 30 days in advance.

Sub-processors used for schools

Draft – to be reviewed by a qualified adviser before use.

Version 2026-09-30 draft 2 · Last updated 30 September 2026

Wilgenry Software Limited (trading as Squono), a company registered in England and Wales, company number 17392061, registered office 42a Church Street, Hatfield, England, AL9 5AW. Email hello@squono.com.

Sub-processors for school data

These providers process personal data from schools on Squono's behalf. Under the DPA (section 10), Squono gives at least 30 days' notice before adding or replacing one, and the school may object.

ProviderServicePersonal dataLocationTransfer mechanismUsed for schools?Date added
Amazon Web Services EMEA SARL (AWS) – LightsailHosting of the Squono app, background worker and PostgreSQL databaseAll school dataLondon, UK (eu-west-2)Not needed for storage (the data stays in London)Yes29 September 2026
Amazon Web Services EMEA SARL (AWS) – object storageS3-compatible bucket for photos and documentsPhotos and documents the school uploadsLondon, UK (eu-west-2) – Squono's deployment guide sets the bucket up in London; ask us to confirm in writingNot needed for storage (the data stays in London)Yes29 September 2026
Amazon Web Services EMEA SARL (AWS) – Amazon SESSending email (invitations, reminders, notices). No open or click trackingRecipients' names and email addresses, and email contentLondon, UK (eu-west-2)Not needed (sent from London)Yes29 September 2026
Google – Firebase Cloud MessagingPush notifications to phonesDevice token and notification textGlobal, including the United StatesUK International Data Transfer Addendum / Data Privacy Framework UK Extension – to be confirmed in the provider's current termsOnly if a parent or staff member installs the app and allows notifications29 September 2026
Apple – Apple Push Notification serviceDelivers push notifications to iPhones (sent through Firebase Cloud Messaging)Device token and notification textGlobal, including the United StatesUK International Data Transfer Addendum / Data Privacy Framework UK Extension – to be confirmed in the provider's current termsOnly if a parent or staff member installs the app on an iPhone and allows notifications29 September 2026

Other services the app uses

These don't receive school data, or receive only technical data such as an IP address. They are listed so the school has the full picture.

ProviderServicePersonal dataLocationTransfer mechanismUsed for schools?Date added
Google FontsThe Squono mobile app downloads its fonts from Google's servers the first time it runs. The website serves its own fonts and doesn't do thisThe device's IP addressGlobal, including the United StatesUK International Data Transfer Addendum / Data Privacy Framework UK Extension – to be confirmed in the provider's current termsYes, whenever someone uses the mobile app29 September 2026
postcodes.ioLooking up a venue's postcodeNone – venue postcodes onlyNot applicableNot applicableYes (no personal data)29 September 2026
Let's EncryptHTTPS certificatesNoneNot applicableNot applicableYes (no personal data)29 September 2026
Met Office DataHubWeather for match venuesNone – venue coordinates onlyNot applicableNot applicableOff by default29 September 2026

Providers Squono uses that are not used for schools

ProviderServiceStatus for schoolsDate added
StripeCard payments (Squono Pro and club payments)Not used for schools. Payments are off in Schools mode and Squono Pro is not available to school teams.29 September 2026
Mux (United States)Match video for Squono ProNot used for schools. There is no video in Schools mode.29 September 2026
TwilioUrgent text messagesNot used for schools. Off by default; it would only be switched on if the school asked, after its location and transfer mechanism are added to this list.29 September 2026
DeepL and Google Cloud TranslationMachine translation of messagesOff by default and not used for schools.29 September 2026

No analytics or advertising

Squono uses no analytics, tracking or advertising providers of any kind, on the website or in the apps. Nothing about pupils, parents or staff is shared with anyone for advertising or profiling.

Other documents in the pack